Privacy Policy

Last modified: May 4, 2022


Computer System Innovations, Inc. (“CSI”) respects your privacy and is committed to protecting it through its compliance with this Privacy Policy.

This Privacy Policy describes the types of information CSI may collect from you or that you may provide when you visit the website or (individually and collectively, “Site“) and CSI’s practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information CSI collects:

On this Site.

In email, text, and other electronic messages between you and this Site.

Through desktop applications you download from this Site.

Through the “Contact Me” option on this Site.

It does not apply to information collected by:

CSI offline or through any other means, including on any other website operated by CSI or any third party; or

Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Site.

Please read this policy carefully to understand CSI’s policies and practices regarding your information and how CSI will treat it. If you do not agree with CSI’s policies and practices, your choice is not to use the Site. By accessing or using the Site, you agree to this privacy policy. This policy may change from time to time (see Changes to This Privacy Policy). Your continued use of the Site after CSI makes changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 16

The Site is not intended for children under 16 years of age. No one under the age 16 may provide any information to or on the Site. CSI does not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Site or through any of its features, register on the Site, use any of the interactive or public comment features of this Site, or provide any information about yourself to CSI, including your name, address, telephone number, email address, or any screen name or username you may use. If CSI learns it has collected or received personal information from a child under 16 without verification of parental consent, CSI will delete that information. If you believe CSI might have any information from or about a child under 16, please contact CSI at [email protected].

Information CSI Collects About You and How CSI Collects It

CSI collects several types of information from and about users of the Site, including information:

By which you may be personally identified, such as name, postal address, e-mail address, telephone number, and any other such information you elect to submit through the “Contact Me” function of the Site (“personal information“);

That is about you but individually does not identify you, such as the company name of your employer if you elect to provide it; and/or

About your internet connection, the equipment you use to access the Site, and usage details.

CSI collects this information:

Directly from you when you provide it to CSI.

Automatically as you navigate through the Site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

From third parties, for example, CSI business partners.

Information You Provide to CSI 

The information CSI collects on or through the Site may include:

Information that you provide by filling in forms on this Site. This includes information provided at the time of registering to use this Site, subscribing to CSI service, posting material, or requesting further services. CSI may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with this Site.

Records and copies of your correspondence (including email addresses) if you contact CSI.

Your responses to surveys that CSI might ask you to complete for research purposes.

Details of transactions you carry out through this Site and of the fulfillment of your orders. You may be required to provide financial information before placing an order.

Your search queries on the Site.

You also may provide information to be published or displayed (hereinafter, “posted“) on public areas of the Site or transmitted to other users of the Site or third parties (collectively, “User Contributions“). Your User Contributions are posted on and transmitted to others at your own risk. Although CSI limits access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, CSI cannot control the actions of other users of the Site with whom you may choose to share your User Contributions. Therefore, CSI cannot and does not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information CSI Collects Through Automatic Data Collection Technologies 

As you navigate through and interact with the Site, CSI may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to the Site, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Site.

Information about your computer and internet connection, including your IP address, operating system, and browser type.

CSI also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). While some internet browsers offer a “do not track” or “DNT” option that lets you tell websites that you do not want to have your online activities tracked, these features are not yet uniform and there is no common standard adopted by industry groups, technology companies, or regulators.  Therefore, CSI does not currently commit to responding to browsers’ DNT signals with respect the Site.

The information CSI collects automatically may include personal information, or CSI may maintain it or associate it with personal information CSI collects in other ways or receives from third parties. It helps CSI to improve the Site and to deliver a better and more personalized service, including by enabling CSI to:

Estimate the Site audience size and usage patterns.

Store information about your preferences, allowing CSI to customize the Site according to your individual interests.

Speed up your searches.

Recognize you when you return to the Site.

The technologies CSI uses for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of the Site. Unless you have adjusted your browser setting so that it will refuse cookies, the CSI system will issue cookies when you direct your browser to the Site.

Flash Cookies. Certain features of the Site may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on the Site. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How CSI Uses and Discloses Your Information.

Web Beacons. Pages of the Site and CSI e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit CSI, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including links to third parties with whom CSI works, on the Site are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use the Site. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

CSI does not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How CSI Uses and Discloses Your Information.

How CSI Uses Your Information

CSI uses information that CSI collects about you or that you provide to CSI, including any personal information:

To present the Site and its contents to you.

To provide you with information, products, or services that you request from CSI.

To fulfill any other purpose for which you provide it.

To provide you with notices about your account, including expiration and renewal notices.

To carry out CSI’s obligations and enforce its rights arising from any contracts entered into between you and CSI, including for billing and collection.

To notify you about changes to the Site or any products or services CSI offers or provides though it.

To allow you to participate in interactive features on the Site.

To send you newsletters, if you sign up to receive them

To contact you if you elect to use the features of the Site that allow you to request contact.

In any other way CSI may describe when you provide the information.

For any other purpose with your consent.

CSI may also use your information to contact you about CSI’s own and third parties’ goods and services that may be of interest to you. If you do not want CSI to use your information in this way, please check the relevant box located on the form on which CSI collects your data. For more information, see Choices About How CSI Uses and Discloses Your Information.

CSI may use the information CSI has collected from you to enable CSI to display advertisements to CSI’s advertisers’ target audiences. Even though CSI does not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

CSI may disclose aggregated information about its users, and information that does not identify any individual, without restriction.

CSI may disclose personal information that CSI collects, or you provide as described in this privacy policy:

To CSI subsidiaries and affiliates.

To contractors, service providers, and other third parties CSI uses to support its business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which CSI discloses it to them.

To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of CSI’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by CSI about the Site users is among the assets transferred.

To third parties to market their products or services to you if you have consented to these disclosures, by, for example, clicking a third-party link on the Site, or if you have not opted out of such disclosures. For more information, see Choices About How CSI Uses and Discloses Your Information.

To fulfill the purpose for which you provide it. For example, if you send CSI an email through the “Contact Us” feature of the Site, CSI will transmit the contents of that email and your email address to the recipients.

For any other purpose disclosed by CSI when you provide the information.

With your consent.

CSI may also disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

To enforce or apply CSI’s Terms of Use and other agreements, including for billing and collection purposes.

If CSI believes disclosure is necessary or appropriate to protect the rights, property, or safety of CSI, its customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How CSI Uses and Discloses Your Information

CSI strives to provide you with choices regarding the personal information you provide to CSI. CSI has created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

Disclosure of Your Information for Third-Party Advertising. If you do not want CSI to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by checking the relevant box located on the form on which CSI collects your data. You can also always opt-out by checking or unchecking the relevant boxes or by sending CSI an email with your request to [email protected].

Promotional Offers from CSI. If you do not wish to have your contact information used by CSI to promote its own or third parties’ products or services, you can opt-out by checking the relevant box located on the form on which CSI collects your data. You can also always opt-out by checking or unchecking the relevant boxes or by sending CSI an email with your request to [email protected]. If CSI has sent you a promotional email, you may send CSI a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to CSI as a result of purchasing licenses to CSI products or services.

Targeted Advertising. If you do not want CSI to use information that CSI collects or that you provide to CSI to deliver advertisements according to CSI’s advertisers’ target-audience preferences, you can opt-out by checking the relevant box located on the form on which CSI collects your data. You can also always opt-out by checking or unchecking the relevant boxes or by sending CSI an email with your request to [email protected].

CSI does not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI“) on the NAI’s website.

California residents may have additional personal information rights and choices. Please see Your California Privacy Rights for more information.

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: [email protected].

Accessing and Correcting Your Information

You may send CSI an email at [email protected] to request access to, correct, or delete any personal information that you have provided to CSI. CSI cannot delete your personal information except by also deleting your user account. CSI may not accommodate a request to change information if CSI believes the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Site, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other Site users. Proper access and use of information provided on the Site, including User Contributions, is governed by CSI’s Terms of Use.

California residents may have additional personal information rights and choices. Please see Your California Privacy Rights for more information.

Your California Privacy Rights

This Section of this Privacy Policy provides information for California residents, as required under California privacy laws, including the California Consumer Privacy Act (“CCPA”). This Site is a business-to-business, informational website, and thus CCPA currently does not apply to this Site.

Your EEA, UK, and Swiss Privacy Rights

If you are located in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, you have the following privacy rights:

You can access, correct, update, or delete your personal information by emailing [email protected].  Note that CSI cannot delete your personal information without also deleting your user account, if any.  CSI may not accommodate a request to change information if CSI believes the change would violate any law or legal requirement (including contractual) or cause the information to be incorrect.  Proper access and use of information in connection with the CSI products and services are governed by the agreements between CSI and the company licensing those products and services.

You can object to processing of your personal information, ask CSI to restrict processing of your personal information, or request portability of your personal information by emailing [email protected].

If you do not want CSI to use your email address to promote CSI’s own or third parties’ products or services, you can opt-out of receiving marketing emails at any time by sending an email to [email protected] or by using the unsubscribe function on the marketing communication.

If CSI has collected and processed your personal information with your consent, then you can withdraw your consent at any time by emailing [email protected]. Withdrawing your consent will not affect the lawfulness of any processing conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful grounds other than consent.

You have the right to complain to a data protection authority about CSI’s collection and use of your personal information. For more information, please contact your local data protection authority. Contact details are available here.

Data Security

CSI has implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to CSI is stored on secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where CSI has given you (or where you have chosen) a password for access to certain parts of the Site, you are responsible for keeping this password confidential. CSI asks you not to share your password with anyone. CSI urges you to be careful about giving out information in public areas of the Site like message boards. The information you share in public areas may be viewed by any user of the Site.

Unfortunately, the transmission of information via the internet is not completely secure. Although CSI does its best to protect your personal information, CSI cannot guarantee the security of your personal information transmitted to the Site. Any transmission of personal information is at your own risk. CSI is not responsible for circumvention of any privacy settings or security measures contained on the Site.

Changes to This Privacy Policy

It is CSI’s policy to post any changes it makes to its privacy policy on this page with a notice that the privacy policy has been updated on the Site home page. If CSI makes material changes to how CSI treats personal information, CSI will notify you either by email (if you have provided an email address) or through a notice on the Site home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring CSI has an up-to-date, active, and deliverable email address for you, and for periodically visiting the Site and this Privacy Policy to check for any changes.

Contact Information

To ask questions or comment about this Privacy Policy and CSI’s privacy practices, contact CSI at:

Computer Systems Innovations, Inc.
855 W. Prairie Avenue
Suite B
Wheaton, IL 60187-3075
United States

or by email at [email protected].