Implementation & Upgrades
Leading-edge technology gets a boost from superb support.
In today’s dynamic environment, reaping the full benefit of technology requires thoughtful configurations that are agile, responsive, and designed for your needs – now and in the future. iMIS is packed with advanced features that support the ability to readily adapt to unique organizational requirements. Despite amazing features and benefits, making the switch to a new EMS is still a significant undertaking. That’s why your choice of partners is so critical.
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CSI has been implementing iMIS for over 30 years, and our experience shows.
CSI relies on an agile implementation process that allows us to configure the software together with you on an iterative basis. Regular, frequent check-ins ensure your iMIS implementation stays on course and you are always abreast of any changes along the way. We have a saying, “no surprises please.” And when that all-important go-live date comes around, we’ll be right there with you on-site, overseeing every detail and immediately making any necessary adjustments. From planning through implementation and long after, rest assured that CSI’s team of experts will be right by your side.
Upgrades made easy.
If you’ve made the transition to iMIS EMS Cloud, congrats! Upgrade projects are a thing of the past for you as they are automatically handled for you by ASI.
For those not yet on iMIS EMS Cloud, CSI can help!
At CSI, everything we do is designed to make our clients’ experience as positive and stress-free as possible. A crucial part of that excellent customer care is ensuring the latest iMIS features and advanced technologies are always available. So, when you choose CSI as your technology partner, you’ll gain an entire team dedicated to the success of your experience.
You’ll never have to worry you’re falling short or missing the boat on new software capabilities that support your ability to fully serve your constituents. CSI has devised an innovative, streamlined way to perform iMIS upgrades. Our standardized process ensures your iMIS upgrade is effortless. Downtime during an upgrade will be minimized, and future upgrades are just as easy and efficient. It’s driven by a comprehensive documentation and planning process that proactively accounts for the many moving parts surrounding a significant upgrade. The result? An accurate, practical iMIS upgrade plan that eliminates surprises and maximizes client satisfaction.
You’ll benefit from a dedicated Account Management team who will meet with you regularly, addressing goals and budgets to successfully take on your next challenge. We make it our business to know your business so we can proactively support you in navigating the future. Our goal is to build long-term relationships and be a trusted resource to help you respond efficiently to changing needs.