Delivering value creates successful outcomes.
For many firms in the tech industry, account management is a simple concept. It involves maintaining regular contact with clients, delivering quality solutions, and ensuring their satisfaction. Of course, those elements are vitally important, but at CSI, we think they’re just the beginning. Our philosophy of account management goes far beyond the basics and reflects our values and guiding principles.
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CSI’s Five Pillars of Account Management
You are our first priority. Our partnership and your satisfaction matter. Our team will work to understand your needs and how we can best meet them.
We care deeply – about each other, our clients, our partners, and the work we do. Our word is our bond. Thoughtful, deliberate service execution is the foundation of everything we do.
You’ll have an assigned point person at CSI who serves as your Account Manager.
You’ll have an assigned point person at CSI who serves as your Account Manager. We’ll also assign secondary resources to your account, so you have a team from CSI that understands your business and your technology landscape. This white-gloves treatment isn’t for everyone. However, if you’re looking for a strategic partner to really get to know you, your business, and your strategic objectives, look no further.