Resetting Your Password

If you forget your password to the cusomer portal, you can reset it using the following instructions:

  1. If you are signed in, sign out of the CSI website.
  2. Browse to the login page.
  3. Click "Forgot your password?".
  4. Enter your e-mail address (the one that CSI has on file for you, usually your organizational e-mail address).
  5. You will receive an e-mail with a link to reset your password. Click the link when you have it.
  6. You will be brought to a page where you can enter a new password.
  7. After resetting your password, you may proceed to log in to this site or the customer portal using your e-mail address and new password.