Spotlight On:

Elizabeth Rose - Association for Professionals in Infection Control and Epidemiology (APIC)

 

"We use iEmail all the time, it is the one iMIS related app that I can honestly say most of our staff uses. It is very easy and we find it valuable for tracking member correspondence. Staff love that it will capture small attachments so that we can better track what we have sent them in response to requests."

Guidelines to Submitting Issues to CSI

If it is an issue with ICE, Ektron, or any other web related program, please capture the following information if possible:

  • The entire URL of the page causing the problem
  • A brief description of the problem
  • The username, password and preferably the iMIS ID of the member experiencing the issue
  • A screenshot of the problem
  • The exact time that the user encountered the error
  • The browser, version, and operating system the member was using (IE 6 or less, IE7, IE8, FireFox 2 or less, FireFox 3, Safari, Chrome, etc. and indicate when possible whether it was a PC or a Mac user).

If it is a staff issue with iMIS back office please let us know:

  • Who the user is
  • Which module is causing the issue
  • Description of the error encountered
  • The exact time the user encountered the error
  • A screenshot of the issue
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